terrible Do not go with this company ever...they are thoroughly unprofessional...a lot of damages and they have no concept of caring for the property that is being shipped and staff is inexperienced.....staff do not look like they undergo any training whatsover....plus they will sell you insurance that you will find it extremely hard to claim (essentially selling you a dummy policy)....they are simply not at the level of a professional moving company. We made the mistake of choosing this company for a move from singapore to melbourne and are still trying to get our damages claimed through the insurance they have offered - the insurance they offer is not worth the paper it is written on....do yourself a favour and go with a more through professional company- we went with them because they were slightly cheaper and we are regretting the decision tremendously. Their local partners at destination are as bad if not worse and I have provided a separate review on that company. My advice - choose a better partner to take care of your move.