It felt like a scam. We were informed of potential delay due to Red Sea situation, but was given the expectation that if we book earlier they will boom for the earliest slot using spot rates. The items were packed on 16 May, they only checked 31 May because I asked when do we pay for insurance and the document is somehow not accessible. Packing team is also slow and did not optimise empty spaces if furniture that causes increase in volume. Strike 1 of having to pay additional cost. Fast forward till 21 June, items are still not shipped. We have fully paid including additional volume and yet they STILL HAVE NOT SECURED A CONTAINER SLOT. And guess what? in order to get a container slot on 15 July, we have to pay more. Strike 2. I am totally scammed at this point. I should have gone to Allied.
Classic Moving & Storage Pte Ltd
Prompt for the interview and competitively priced. The packing service seemed pretty good. Its been one month and so far I dont even have details of the vessel or a shipping date from Singapore. We didnt have much to ship and it is based on a Groupage rate which means they need to consolidate cargo from different customers into one container before they ship. Having worked in shipping I find it hard to believe it would have taken this long. The service has been fine but I will be happier when my personal effects are on the water and ultimately delivered.
Classic Moving & Storage Pte Ltd
We have quote from Links and Classic only. Alvin of Classic is prompt in his response, and he is reassuring of doing a good job. We are satisfied with the service. The goods has arrived at the port of NZ, we are still waiting for custom to clear, and will be delighted to see our stuff again. Thank you.
17 Oct 2017
yasmina benhamza
10
Classic Moving & Storage Pte Ltd
Best packing I've ever seen, helpful crew, very efficient
Classic Moving & Storage Pte Ltd
Classic moving were to deliver my shipment around the 9Th August. When it had not arrived by the 10th or 11th I called them. After checking to find out where on route it might be they came back to say ... Its still in our depot. We forgot to pack it on a ship!
It arrived finally on 6th September. James Sanderson has he tells me been in discussion with his boss to arranhe compensation. As of yet they have come back an answer, in fact my last email has not been answered. Disgraceful it has to be said and I will strongly recommend anyone when asks for them to go anywhere else other than Classic Moving. 1/2 star is too good for them and customer relations is shambolic!
16 Aug 2017
Ronald Brett
4
Classic Moving & Storage Pte Ltd
Underestimated the volume of the goods to move and the time taken to complete the removal. However, on-site team were excellent.
Classic Moving & Storage Pte Ltd
Though lump sum price of agreed. the extras where charged so much.. Some items broken.. Company did not revert with insurance claim..
30 Jul 2017
Joyce Baird
10
Classic Moving & Storage Pte Ltd
Professional service from the beginning. Great packing crew, quick, tidy and took care when packing our belongings.
Classic Moving & Storage Pte Ltd
Very professional and was punctual.
29 Jun 2016
David Griffiths
10
Classic Moving & Storage Pte Ltd
The move started awkwardly as the Team were very late arriving. However, when the packing started, they were competent, quick and did a good job. The move took place on 28th May, but as of today, 29 June, we still do not have any shipping details. This is a concern, but I'm sure they will tell us with whom they are working here in Germany in due course.
Overall I would not hesitate to recommend CLassic Moving to others as they were clear winners on price and came up with the best alternative to keep costs as low as possible.
To put that in perspective, quotes from the others were often twice as expensive.
4 May 2016
Mary Elliott
6
Classic Moving & Storage Pte Ltd
Overall we were very happy with the moving company. It was reasonably priced and the staff were pleasant to work with and did their job quickly and effiently. It was not until we began unpacking on arrival at the other end of its journey that we discovered that some of the items/ornaments that were not fragile had loads of packaging around them and some items that were very fragile had very little packing around them which resulted in the breakage of some of these items.
Although we were told that we would have a list of what he contents of each box would be, the labels on the boxes were very vague which made it very difficult to inform New Zealand customs which box the wood/caneware/shells etc were .
20 Jan 2016
Mark Carroll
10
Classic Moving & Storage Pte Ltd
I have not yet completed move, but chose Classic because Jonathon who came to my home was confident, polite, helpful and gave the most detailed feedback and Quote. Answered all my questions and emails were followed up promptly - moving date is 11 February, but Classic have been excellent to date.
9 Dec 2015
Ehsan Mesbahi
10
Classic Moving & Storage Pte Ltd
Great service, effective communications, speedy actions, professional and friendly staff, brilliant performance during the packing day, flexibility, timeliness and above all very competitive pricing compared to all other offers we have received.