Ruined all our furniture. Every item was scratched, broken or bent. Double walled boxes we had bought were all damaged. The driver couldn’t read FRAGILE as he didn’t speak English so just threw everything in the back of the lorry. The lorry was unloaded as it needed a service apparently then reloaded in such a state that nothing was secured. Lorry was damp and filthy. When the 2 fag smoking Bulgarians turned up with the filthy van we did wonder if we would ever see our belongings again. I actually wish I hadn’t as I burst into tears when I saw the state of our worldly goods. No apology received and the fact that they think you can treat peoples belongings in this way speaks volumes. Use a reputable company not this shower or degenerates, who also tried to blackmail us and also don’t take credit card payments, funny that!

Vanone were very professional The portal was user friendly The follow up on documents was very helpful The driver arrived on a good time, very friendly, helpful The transfer from UK to Switzerland happened in leas than 2 days with great delivery to the storage without any hassle I cant recommend vanone enough as they made my move super easy Thank you

smooth and easy everything went fine

Disappointing, Frustrating, Damaged on Delivery I knew VanOne was cheaper than other movers, and we moved during COVID from Spain to Ireland, so I understand some of the issues, but overall there was a lack of correspondence from the get-go. We couldn't get confirmation about when the mover would arrive. In the end, he just didn't. He got into an accident and they promised to get us a mover the following day, the day we were scheduled to turn in our keys, which added a lot of undue stress to an international move during a pandemic. None of the drivers wore masks or used hand sanitizer or cared about hygiene in any way. One driver thought COVID was a hoax and masks made you sicker. On delivery, we never received any information on when our delivery was expected. It came two days late and suddenly, they arrived on our doorstep. No communication. Most of our boxes were in tatters, ripped and broken. It was a different truck, which meant they moved us onto a truck, off a truck, on a truck, and then delivered, meaning more chance of damage. They tore our plastic mattress cover and left a gash in a very expensive mattress. I notified them of the issues and the damage and they never responded, couldn't have cared less. If you are looking for a functional mover and you don't care about timing, communication, or damage to your property, they are perfect movers.

A good experience overall. Great value! Very nice driver. Generally a great experience! Good communication from the company. Really friendly driver. Very good value for money. One box arrived very damp but this was most likely a liquid in the box which we hadn't packed sufficiently. Otherwise very positive experience. Would definitely use again and recommend!