een 7.47 uit 96 reviews Plaats review
Punctualiteit
Klantvriendelijkheid
Schadevrij
19 Jun 2023
Melvin
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
9 Jun 2023
Ronnie
9.2
Punctualiteit
Klantvriendelijkheid
Schadevrij
I have used this company to ship out my personal belongings from Dubai to Canada… Thanks to Ms Jackie Cruz and her team who have helped us every step of the way from pick up to delivery in Canada! All items received intact and in good conditions. Thanks to their partners here also in Canada!
9 Oct 2022
Rezah Mohamed
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
We relocated from Al Ain,Abu Dhabi, at the end of May 2022. Mr Hari Krishnan and his team were very professional. They immediately set is at ease by being very well prepared, well-equipped and methodical. Every item was carefully sealed and secured and all we did was sit back and watch. Hari kept us abreast of course everything and always responded to our queries within a very short response time. When he said we needn't worry, he clearly meant it I would highly recommend Leader International as the best option to move your goods. Highly professional, meticulous, well -organised and above all, affordable! Thank you, Hari and the team
23 Jul 2022
Ashraf A Gouda
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Worst company ever. They quoted a certain price which I agreed. After collection of items, they claimed the of the items is 15 cbm instead of 10 cbm and they asked me to pay another 50% more. During the shipping, they again claimed shipping costs increased and they asked me to pay another 2000 AED, which I did pay because I had no option but to pay. A complete blackmail, you pay or we keep your items in the store. Lastly, delivery should have been in 35 days but it took more than 70 days. Try to avoid this dishonest company by all means
23 Mar 2021
Priti Mackinnon
4.4
Punctualiteit
Klantvriendelijkheid
Schadevrij
I felt cheated when I claimed insurance for lost and damaged I had in faith signed the insurance appointment the insurance team recommended by Leadee Relocations LLC (Dubai based company). I have damaged items and silk carpet lost. They are offering me $12/-!!! For damage to table, headboard, broken glass from a set, damaged decorative pieces and worse of all the lost carpet which was insured they can pay me nothing!! They have their own insurance company and they make 100% profit by insuring the items and when comes to paying claims they shy away and refer to some policy which they had never clarified or guided. I used this company in trust and faith but at the last moment they just dump me when things were damaged in the move. I came to know that they have their own insurance company and that is why no one helped!! They just washed their hands and closed the file. I also requested that my case be referred to the owner of the company for considering but no one replied!! They shipowner my things from Dubai to Vancouver BC - kept in storage in Vancouver for four months - they were again appointed to move my same cargo from Vancouver BC to Toronto. After the cartons were open I found things damaged / carpet missing and claimed the insurance but they offered me US$12/-!!! Imagine a carpet costing about C$500/-! Don’t trust them and read every document. Also they will push customers to go for groupage. I lost my carpet in groupage!
2 Mar 2021
Simon Davies
4.2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Disappointing The salesman over-promised, and failed to discuss the fine print in our contract. Our shipment was delayed by six weeks due to the shipper not being able to fill a partial load on short notice. This delay resulted in items being lost, including sentimental items. The failure to explain that door-to-door meant building-to-building, and we had to pay extra to have the goods delivered to a third floor apartment. Also, the salesman told us that they would reassemble the furniture upon delivery, but he failed to point out that this excluded flat pack furniture items (the ones that really need help due to time to build and extra hands needed). There was a lack of concern after they had been paid, although the insurance partner was very good.
25 Nov 2020
Elisa Moreira
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Smooth The communication with the company was simple, easy, and quick! Merly (from Leader Relocations) was very friendly and helpful, who came to our house in Dubai to give us a quotation and gave us all the information. They booked a date and packed all our things!! In the Netherlands, Geber (from Schmidt Global relocation) took over the process and kept communicating with us, advising every step of the moving. The whole process took just over 2 months, and they were able to accommodate a prefered delivery date as we were moving to a new house when our things arrived. Our stuff arrived at our house, thankfully nothing was missing and also all our electronics was working! We were very happy how they handled everything and it was fairly priced. I highly recommend both companies! Thank you for everyone that made our moving as smooth as possible....
15 Oct 2020
Majeed Quraishi
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Horrible service. Broken items. Hardly any communication. Don’t even reply to your queries. When email sent regarding a broken expensive item email was ignored. Also sent my car through them which arrived 2.5 months later. And there partners here in UK was so bad they started charging me a daily rate plus vat for not collecting the car within 2 days. Square one relocations Marius who was racist and was very rude against my kind of people he said. Never use him again. Leader relocation - Umair Shamshad, sent me this email once I complained about Marius. Dear Mr. Quraishi, Thanks for your e-mail. We are really not sure if what kind of services you have been expecting from us to offer you
28 Sep 2020
Flavio Tosi
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
unfortunately they used as final shipper DHL Express.... The team did a great job except in selecting the final shipper. DHL Express has demonstrated a very low attention to customer. I had to wrtie to the CEO in person to get someone sblocking my stuff at destination toll. I would use again Leadel RElocations but I will ask for not using DHL Express.
7 Sep 2020
Tushar
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
One of the best service providers! Best & reliable service with very good people. Helped us move during Covid times, with a lot of uncertainty. The sales, operations and support teams are really responsive and help you reduce any stress.
31 Aug 2020
Magda de Jager
9.2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Professional and efficient From the quote onwards until the day of packing everything went smooth and everyone at the company very professional. Thank you!
19 Aug 2020
Siphatho Qinisile
9.2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Well planned and executed. My only issue is that the team forgot to bring a ladder and drill for undoing the bed and curtain rails. Other than that they did a great job. My home contents well packaged and taken care off.
29 Jul 2020
Patricia Hernandez
9.8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Moving to Chicago The organizer and packers were fantastic! They extremely helpful and truly skilled.
8 Jun 2020
Cristian
9.2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Easy, fast, good comunication Fast and easy.
27 May 2020
Garreth Estment
9.8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Easy and painfree, received everything in good order The team was very professional and spot on. Need to relocate some belongings from Dubai to Brisbane including my TV. They were on time and packed al items properly and very secure. All my stuff arrived in Brisbane very quickly and not any sign of damage. I would refer them on to anyone
20 May 2020
Syed Ali
4.4
Punctualiteit
Klantvriendelijkheid
Schadevrij
Pathetic Inch of liars when it comes to after items are picked from your place. Zero coordination, no hold after container has been shipped. I am stuck with no response from the Dubai office. No one is bothered with what is happening to your shipment. I have been calling and sending emails to them with no response. To this point I'm now thinking it's a scam and fraud that I have been a victim of
6 Apr 2020
dana
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Shipment damaged with major losses I moved permanently from Dubai to Lisbon. Leader Relocation handled the shipment of my 17 boxes of personal items and effects. I packed everything in hard plastic storage boxes and trusted them, & paid them, to pack all my fragile kitchen items & art. The shipment arrived via TNT in Lisbon and was sitting in their warehouse for 4 days until it was delivered. Not only was it late, I hurt my back as they sent one guy to deliver my 17 boxes and I had to help him carry them in. This is not the worst part, my shipment was damaged to the extent that the plastic boxes I had packed and which were wrapped in one layer of bubble wrap by the movers, arrived smashed. Out of 10 plastic boxes only 4 are reusable. The fragile boxes they packed were packed so badly that half of my fragile items arrived smashed to pieces. They packed limited edition wine glasses using paper only and not even packed closely to stop them moving inside the box. Their insurance contract, which I chose not to take, didn't cover breakages, denting or missing items. It only covered losses if an entire box was damaged or lost. I contacted them and they refused to claim responsibility for anything!
2 Mar 2020
Melroy DCunha
9.8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Great Service on both shipping and receiving ends! Limited quantity of 4 cbm moved, however the relocation personnel were professional and completed the job in less than an hour.
10 Feb 2020
simon
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Horrific Horrific experience. I have left my car on November 14th but yet I have not received it yet. They go through external partnership and use hidden costs. Not responsive to emails. I do not recommend.
14 Jan 2020
isalani Talagi
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Moved from the Middle East back home to NZ. I would recommend Leader Relocations Worldwide to anyone coming back to NZ from the Middle East. Fast efficient service. You talk and communicate with a Rep that sees you through the packing process. Your given package quotes to choose from. They have workers who can help pack your things if you want that service. From start to finish you have a rep that helps you until all your boxes arrive at their destination. I was very happy with this service. Shukran/Thank you Leader Relocations.
12 Jan 2020
Charlene
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
They were fantastic!! On time, efficient, organised!! Leader Relocations were phenomenal!! They were so efficient and cost effective!! Thank you!!
12 Nov 2019
Mohd Alif
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
It was hassle free and smooth The team was supportive & well responsive, regardless the miscommunication about the actual weight versus the volumetric weight; which made a difference between the initially offered price against the actual price after collection. Client don't have a background about these details similar to a professional working in that field. My personal advice to LR, always share full info with clients before signing up; we are the party getting relocated & we don't like surprises in the middle of the existing mess we are facing already. At the end of the day, the delivery was on time & without damages, I'm thankful for that & personally will hire LR again if any shipping is required. They are good. Special thanks to Suhail & Samir (LR team) - whom where the direct contacts with me.
16 Oct 2019
Kirk Wootton
5.6
Punctualiteit
Klantvriendelijkheid
Schadevrij
It took four months to get our shipping!? The team in Dubai were great, the goods were collected and the staff were very polite, helpful, and courteous. The contact in Dubai was very quick to respond to questions via email or phone. Overall, a good service at that end. Collected June 16 Our boxes then arrived in Rotterdam about a month later, all good so far. I had to contact the company in Rotterdam on numerous occasions, the goods finally arrived at our house in Hungary on October 13, almost four months from being collected. We were quoted a couple of months at the most. I had to email every week for updates. The delivery people in Budapest were great, two men who treated the goods carefully and were very polite and respectful. There were a number of breakages of items - at some point during the four months, I do not think they boxes were especially carefully handled.
26 Sep 2019
omar
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
very BAD veryy bad experience . this company is shiit , we sent our items from dubai to amsterdam , we wait more than 2 months and half to got our items and the bad news they lost 2 big boxes .... this 2 boxes the more importamt thing for all the shipment. we are very very sad for this shiit service
2 Sep 2019
dalia
3.8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Great at first but then very bad! I moved from Dubai to Amsterdam and chose to ship 13 boxes via Air Freight with Leader Relocations. The organizing and the collection of the shipment in Dubai went really well and my items were shipped in a timely manner. But then, my boxes reached Amsterdam. I had signed up and paid for Door-to-door shipment. Nowhere did it mention that I would have single-handedly carry all 13 boxes (weighing about 25Kgs each) from my building door, to the elevator and into my apartment, by myself, without any assistance and not even a trolley - which is what I did! My 60-year-old mother felt bad for me and tried to carry some of the heavy boxes herself. Not to mention that some of my goods reached damaged. Looking back, I wish I had been told that something like this might happen. I feel I have been cheated with the price and my back still hurts until this day!
9 Aug 2019
sandra
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
easy air freight Dubai to Spain, door to door
11 Mar 2019
Achaibi
4.8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Bad Really bad experience at destinations. No communications. Bad organisation and bad service at port of destinations. Not dealing with them anymore
10 Jan 2019
Sammy Darian
8
Punctualiteit
Klantvriendelijkheid
Schadevrij
Air freight goods took as long as Sea Freight Many of the items received were dented.
4 Dec 2018
Kelly Clements
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Lost items, don't use! Lost items, nothing done about it.
16 Nov 2018
Sammy Darian
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Professional, prompt and accommodating. Leaders Relocation has made our move easy. Still packing as we speak, but everything so far is good.
3 Nov 2018
Kelly Clements
3.6
Punctualiteit
Klantvriendelijkheid
Schadevrij
Lost a box I thought the company were pretty efficient until I had unpacked all of my things and realised that there was a box missing. I called them and someone was going to call me back and never did! I emailed and no one responded. I have paid for an incomplete service!
11 Sep 2018
Timothy Rushforth
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
DO NOT USE ! DO NOT USE ! The worst service ever. Lied about what they will do to pack and ship. Shipment arrived smashed due to their unprofessional practices. No corporate standards. Treat customers, when there’s a problem, by ignoring them. YOU’VE BEEN WARNED.
5 Aug 2018
Anonymous
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
I was very satisfied Very easy to use service and the employees were friendly and helpful. My packages arrived quickly and all the info was communicated well throughout the whole process. I was very satisfied.
31 Jul 2018
Anonymous
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Great team! Very efficient! Great team! Very efficient!
31 Jul 2018
Anonymous
4
Punctualiteit
Klantvriendelijkheid
Schadevrij
This was very unprofessional Packing team very Friendly, helpful and professional. They gave us a quote which we accepted although it was not the cheapest. After packing our stuff, they charge us AUS$ 720 more than the quote. At this point they admitted that they made a mistake in the quote (and they want us to pay this extra money). We refused to pay and after a number of emails, they just kept quiet. When the container arrived in Brisbane, we were notified that Leader Relocations never paid the local delivery fee. We were then forced to pay from our pocket or face storage fees. This was very unprofessional as we on a number of occasions asked the Management to contact us but it never happened.
26 Jul 2018
Anonymous
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Dreadful in all respects Shocking. 1. The airfreight item arrived smashed to pieces due to NO packing done by Leader Relocations and still no action to my complaint to them on this issue. 2. The pictures (proof) of the wooden crates I’ve paid for on my sea freight shipment have still not been received so have they also cheated me on this ? Dreadful in all respects.
26 Jul 2018
Anonymous
8
Punctualiteit
Klantvriendelijkheid
Schadevrij
The move was handled professionally The move was handled professionally and Leader kept appointments. I wasn't very happy with the freight forwarder (Dynamic) who did not answer my emails timely. Also when it was delivered it was scheduled between 2 pm an 3 pm and they showed up at 7:30 pm. My items were intact and there appeared to be no problems. Again, I was very happy with Leader's work, just a little disappointed with Dynamic.
30 Jun 2018
Anonymous
5.6
Punctualiteit
Klantvriendelijkheid
Schadevrij
The moving people were good, communication bad The moving people were good, I am not too happy with the fact that they didn't inform me that another company would take care of the move after leaving the uae. This was not told and they are not involved anymore completely while the contract said door to door.
29 Jun 2018
Anonymous
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Excellent job Excellent job
25 Jun 2018
Eve Blakeman
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Fast and straightforward service. Only snag was that my boxes got separated at the other end, and the last two boxes were just left outside the property a couple of days after the first delivery- there was no communication about this so it was all a bit strange, but I have all of my belongings now and am otherwise happy with the service!
30 May 2018
Morvan
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations packing team was good that's the only good point. Shipping stuff to France, for some reasons they did want to ship through UK. My boxes are now stuck in UK waiting for a truck to be completed before driving to France. The vessel was stopping over France. I have doubt if it is really good for the sustainable dev but a huge lack of geography skills ! To be avoided
29 May 2018
Shona Rankin
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Reasonably priced compared to other movers. Showed up on time. Supported me with packing at no extra cost and the suitcases and box I shipped from Dubai to England was door to door within 6 days! Really pleased. Thank you.
18 Apr 2018
Ahmed
1
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations I didn’t recieve the shipment yet !!!!!
4 Apr 2018
Orsolya
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations The only thing I was missing is more detailed description of the volume weight. I received a quotation for 50 kg and was told that actual price will be based on the actual kg so a few extra kg is okay to pack. It was not highlighted that my maximum limit is basically 60 kg owing to the size of the boxes provided. So I had to pay for 4 kg without actual weight (empty space) upon final weighting on site.
10 Feb 2018
Anubhav
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very professioanl guys, Leaders in Dubai were amazing, I received all my stuff scratchless. Nicely packed in Dubai and unpacked here in Australia.
28 Sep 2017
Sharifah
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations From the time Dominic came over for quotations till the day of the move, everything went smooth. We chose Leaders Relocations as we felt comfortable with Dominic who explained to us in details on what to expect for moving. We have been liasing via emails with any queries and doubts that we have. On the actual day,the whole packing process went smooth and that made us at ease. My husband and I am very grateful we found this site which helped us to narrow our movers choices
26 Sep 2017
Laura Mamlouk
4
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very poor customer service. They provide no information on the moving process. I also had to pay an additional 1000 AED in charges - this is something I was not warned of.
18 Sep 2017
Anastasija Ovtchinnikova
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Overall good service. The team that came to my house to help packing was very efficient. The only negative thing to mention is that sometimes I had to chase for the response over email or phone which is not ideal when you are moving as you have enough on your plate to worry about.
15 Sep 2017
DAVID LAIRD
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Leader were great however the outfit they use in England, Greens, are terrible. Greens are appalling - they left my items sitting on the dock for a week as they didnt have the man power, then I had to pay a penalty for my items sitting on the dockside for a week! Greens don't communicate and tell you when you're items will arrive, my items are already two weeks overdue and I have no idea when they are arriving. Leader were great, Greens in England are terrible.
15 Aug 2017
Faisal Nomaan
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Fantastic, start till end well guided no issue at all Good job guys you do need any improvement just maintain your services
15 Aug 2017
Sarah Harger
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations The dealings I had with Leader Relocations in Dubai were good. Everyone was helpful and things happened timely. Once my items got to Europe, things were not so easy. The communication with the company in Europe was awful. No one would return my emails. They started trying to charge me for things just to make more money. I refused to pay and finally did get my things. I would recommend Leader, but be careful when you stuff gets into someone else's hands. Luckily, Connell from Leader continued to help me even once my things were no longer in his control.
31 Jul 2017
moon cozzens
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Excellent company, on time, professional. thank you.
28 Jul 2017
Shameem malik
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations I chose relocate as it looked professional. However I soon found in reality it was not. Harry krishnah came across as very professional and spent an hour telling me how they would ship my belongings. In reality the information he gave couldn't have been further from the truth. The removers came who were supposed to pack all our belongings which we paid for. They were told that they were just supposed to collect the shipment. So our whole family ended up packing al the items. It took us 3hr after a hard days work. We were told we would recive our shipment in around 30 day and a maximum of 40 days if there were problems. 40days has come and gone and we still have no shipment. I'm now told I have to wait another 3 weeks. In total that will be aroundd 65 days. In all if you go with this company expect to be lied to and ripe off
13 Jul 2017
Bridgett Preston
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations They never got back with me and the relocation country and city are wrong.
1 Jul 2017
Gail Camillo
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Excellent, responsive service. Packing team very very skilled and equipped with necessary materials.
28 Jun 2017
Graham Overton
6
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Dubai move by Leader was great service all OK, however UK movers were a nightmare. My goods were held up in UK port for 5 weeks and i had to pay £100+ for an inspection.
16 Jun 2017
Anastacia Jiyeon Jung Marchal
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations It was perfect. Nothing was broken and it was fast and effective. The team were all very professional and kind. Next time when we move we will make sure to use the relocator as well. Thank you all and well done!
30 May 2017
Nadine lombard
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations the day of the quote, Connel from Leaders was quick to run through my apartment. I advised him that I have not decided on several items. He was supposed to add these in case to my knowledge? The quote came to 5800.00 AED. Packing took 12 hours as I made them pack out almost every box. Turns out Connel quoted me for 3 Cubic metres which was way too little. They wanted to charge me more and off course I refused. I in return, as a customer, was accused of adding extra furniture to my move.....extremely bad experience!!!
30 May 2017
Rami Nazzal
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Ver responsive and no hassle
21 May 2017
Gary Meenaghan
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very good experience. Communication excellent and my goods arrived quickly and safely.
8 May 2017
Michele Muller
3
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Bad communication. No information about a different company is being involved a long the move. Second company also not communicative regarding waiting arounds in wear-houses. Still not received. JUST because I am writing I am getting after 5 days answers and options are offered when it's already LATE. BAD COMMUNICATION. I would not recommend it and the case is not even closed. Lets see how everything looks when it does finally arrive.... The 2 guys that helped packing, that was the only good things so far. where do you get the 20.April as for our Move Date information from? As we moved already middle of March. YES it should be here by NOW. It's the 8 of May.
4 May 2017
Nick Stadtmiller
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Competent, fast and professional staff assisted me through all stages of the move. The movers came promptly and were gentle with the boxes. I liked that I had a tracking number as soon as the packages were shipped, and the shipping came via FedEx. The price was much better than other quotes I received.
28 Mar 2017
Trym Fyrileiv
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Professional from start to finish. A delight to deal with. Highly recommended.
18 Mar 2017
Manal Masoud
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Excellent customer service, on time, informative, professional, extra care of everything. They made it a breeze. We definitely going to recommend them.
6 Mar 2017
Tim Chambers
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations The quotation process was faultless and the gentleman who came out to the villa was polite, on time and informative. However, the team that came to pack were utterly useless, slow, inefficient, wasteful on space and left me packing numerous boxes myself to get the job done. Cupboards that were meant to be left untouched were packed, our dirty dishwasher contents were emptied despite being told to leave it alone. The foreman spent 1.5 days packing our kitchen!! Empty boxes from our store room were packed inside other empty boxes and then packed with paper protection. Then at 3pm on day 2 of our 2 day move we were informed there was insufficient space and we would have to leave things behind! The whole process from the team arriving to them leaving was shambolic and unprofessional. I don't believe this to be the norm from Leader as I researched a lot before hand but I would make sure enough guys are allocated to your home for packing and that they are kept on a very tight leash.
22 Jan 2017
Farah Imad
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations fast delivered and organized
20 Jan 2017
Walter Campbell
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Leader team in Dubai were professional from arranging date through to packing and loading container within agreed timeframe. Our shipment was delayed leaving Dubai by 8 days and currently in Ankara turkey for 10 days and then to Rotterdam for another 4 days and finally arriving Grangemouth on 22nd February -- 14 days out with agreed program. This of course has no fault of Leader but in fact the shipping agents - to whom leader are on the case reference this delay. Would I recommend Leader -- Yes for their professionalism leading up to the packing and shipping. The delays are out with Leader control Regards
20 Dec 2016
Chandra Suri
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Perfectly carried out operations. Friendly staff, very helpful and efficient. The receiving agency was also good. The packing was really well done, no breakages, nothing missing. The container was stuffed to the maximum possible. In brief, a great operation, carried out to my complete satisfaction. I would not hesitate to recommend this company to anyone.
11 Dec 2016
Karin Strasser
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations In Nov 16, I shipped two pieces of furniture door-to-door with Leader Relocation. The process was smooth and easy. Per email and phone I was guided through the options, all my questions answered in due time and friendly. The packing team arrived on time and worked in a highly professional way. Then I got regular updates on the whereabouts of my belongings. I would use Leader Relocations' services any time again.
1 Dec 2016
MR E J MILLER
2
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations I moved 3 boxes from dubai to spain, one box was opened and a set of very expensive new speakers removed. I tried to contact the company several times with no reply!!
18 Nov 2016
Verena Davies
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very happy with their service so far. Prompt response, good Information, good Communication and timing. Good delivery of packing material and advice how to proceed, efficient pick up, on the correct day. Invoicing promptly . Now waiting to see how the goods have travel to New Zealand. Maybe need another review then.
25 Oct 2016
Jeffrey Decker
4
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Leader was the lowest priced quote, so I chose them. But then I find out they were the only ones that did not include the GRI fees that they knew about in advance, which added $600 to the quote, so then they were NOT the lowest but already chosen. They did nothing to correct the quote! Rip off bait and switch business practices!
17 Oct 2016
Arijit Das
5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations The survey and packing service was top notch. Items reached to port on time and continuous communication kept me updated regarding document required for releasing the goods. Goods were delivered as per agreed date and time. However, the unpacking and reassembly service was very bad at Netherland side. My contract was for complete door to door service including assembly and debri clearance. But the appointed party refused to do reassmbly of small items like glass centre table, chairs, kids table/ chair etc. Also the crew did not seem efficient and professional enough. At 6pm, they left the house in mess telling their shift is over and didn 't care if work is completed. Next day had to call many times to make them collect debris of packing material from my home. They had alloted time slot of 5 to 6pm to clear those but finally came at 9:30pm after continous follow-up call every 30 mins. Hence my experience at Dubai side is good but at delivery end is definitely not satisfactory.
18 Sep 2016
Abdulaziz Redha
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations They are quick and flexible. Shipment is on its way so let's hope it arrives in good condition too. But it seems they are professionals from the way they handled the collection.
21 Aug 2016
Rebecca Semrani
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Good service.
10 Aug 2016
Karen Macpherson
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Could not fault the work ethic of the agent or the packing crew, everything was done in the time allotted,just waiting now on the New Zealand end
4 Aug 2016
Paul drew
1
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Poor communication, had to continually chase for updates and information - would certianly not reccommend to any friends or colleagues relocating back to the UK.
17 Jul 2016
mary eades
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations excellent service they did as promised and kept us informed of location of the shipment
9 Jul 2016
Henry Clarke
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Practical and workmanlike approach to the move. It gave me reassurance my possessions were in good hands.
30 Jun 2016
Soren Lundorf
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations An excellent and friendly company.
26 Jun 2016
Iain Murphy
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very professional service from initial communication to packing and dispatching. All staff polite and efficient. Reasonable rates compared to other companies.
22 Jun 2016
Paul Bell
1
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Unfortunately we have had a terrible experience with Leader and wish we had used Bridgeway instead - they could not have been worse. Leader estimator (Timothy) suggested a total of circa 200kgs and sent a written quotation which we accepted and Leader arrived to pack on the agreed date. We then received a final bill 220% higher than the quote ! Not happy as you can understand and I therefore called Leader to ask why the difference. They claimed that there was always a difference between quote and actual as not an exact science - I suggested more than 200% was unacceptable and they need new estimators or a more 'honest' business model. I told them we felt 'conned' by a low balled quotation and then a doubled bill - they were unhelpful and kept offering various discounts . When the boxes eventually arrived many items were damaged - we sent photos to Leader but no response - we feel mislead and abused by Leader and would NOT use again or recommend under any circumstances - AVOID LEADER
21 Jun 2016
Anna-Louise Hoskam
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Went brilliantly.
2 Jun 2016
Dmitry Cherednichenko
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Grate service, people and swift moves. Thanks mates for you support!
2 Jun 2016
Holly Canaday
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Leader Relocations made the moving experience as painless as possible. They are top professionals from the salesman to the packers. I highly recommend them!
31 May 2016
Jorge Marques
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Just waiting for the final deliver to give my final rate. Until now everything ok
19 May 2016
Gavin Walker
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations exceptional packing service in Dubai. The Leader team really do package things well and we had zero damage when everything arrived in Cape Town. Definitely recommend and I thought quite reasonably priced too given all that was involved.
24 Apr 2016
George Kandala
4
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Honestly it has been 2 months since the pick up date and my shipment still did not arrive yet. The team is responding to emails but with no clear justification of the delay .
8 Feb 2016
Maria Alice Marceniuk
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Fantástic serviço and quicky
4 Feb 2016
GERALDINE MURRAY
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations This company provided a good service, they responded to email enquirers in an efficient manner and they came to me to assess quantity before costing
11 Jan 2016
Carmen Moujaes
9.5
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations In general the move went smoothly. what was promised was delivered and I am satisfied.
28 Nov 2015
Stephen Baron
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very good and professional service.
26 Nov 2015
Stephanie Lennon
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Excellent service from start to finish. I would highly recommend using Leader Relocations, the staff are friendly and professional and guided me through all aspects of my move. My belongings arrived well within the estimated delivery time and were all carefully handled and looked after.
16 Apr 2015
Mike Derakshan
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations The salesman did an excellent job of following up with full details. The packers were friendly, professional, and did an excellent job of packing. Email follow up has been timely as well.
26 Nov 2014
Brian Bredewold
9
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Efficient quotations. Efficient collection. Efficient Delivery. Poor document handling through the transaction to the receiving end.
8 Sep 2014
Lisa Mogensen
10
Punctualiteit
Klantvriendelijkheid
Schadevrij
Leader Relocations Very easy to contact and easy to deal with. Shipping had arrive within a week, very quick. Kept me updated as the shipment was moved. Really happy with the service and it was the cheapest I found for the 60kgs I needed moving. Really happy!

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Leader Relocations
Adresgegevens:
, P.O.Box 16327, Dubai AE
Werkdagen per week:
Niet bekend
Betaalmethoden:
Niet bekend

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