28 Sep 2020
Thenjiwe Germann
4.8
Average
An inexperienced young man carrying boxes upside down, less staff for heavy things to lift.
1 Sep 2020
Hans Winkler
10
Well moved from start to end
It was a great pleasure moving with Abels. They really took time to prepare the move and accompany me from the estimation of our volume to until successful delivery. The price which they asked for was very competitive and fair. The movers themselves have a great service-mindset and also helped us on premise with handling certain items which we didn't consider before. Overall, very well done. I would gladly recommend Abels and surely will use this company again to move somewhere else.
29 Jul 2020
Elly Glossop
9.8
Great service, problem free move.
We had a great experience with Abel's, the movers came on schedule (they forgot to call an hour before... but it worked out) and they moved everything problem free. The move took less than a week London - Copenhagen and everything arrived, nothing lost or broken. Please we didn't bother with insurance. Therefore I would recommend Abel's for relocation inter Europe. Thanks again.
27 Jul 2020
Mark Tomlinson
10
Highly professional and courteous staff
Everything went very smoothly both the office staff and the moving guys were excellent. They all went the "extra mile" to ensure the highest level of service, from the office staff keeping me informed every step of the way and the moving guys were really helpful and polite. It was a pleasure doing business with them.
3 Feb 2020
Jayla Fisk
2.8
Movers stuffed boxes with paper to meet their estimated volu
Initial communication with salesperson was good. Paid deposit and was assigned a move coordinator. Responsiveness dropped markedly and it was a battle to get information or details from them, right up to our move date.
We had a tight timeline with needing to catch flights to our new country directly after the movers were scheduled to finish packing. As such, we had packed everything we'd need into suitcases and set them away from items to be packed by the movers. This included our kitchen items as we were no longer staying at the house. We left the movers so they could work without us underfoot and came back to check how things were going a few hours later. We were shocked to see that they had dug through our packed suitcases to find our kettle. I'm fairly easy going, but that made me extremely uncomfortable.
Our quote from Abel's was based on estimated volume. I thought the estimate was high, based on previous moves, so I was very surprised when we received an invoice for going over the volume estimate. When our shipment finally arrived, the movers on this end were horrified by the amount of packing materials used to pad out the shipment. They said they had never seen anything like it. Literally a trash mountain. Every box was stuffed with 100s of sheets of packing paper. I believe that when they saw that we didn't have as much "stuff" as estimated, they decided to fill out their time and the boxes . Essentially, they stole from us by lazily filling boxes with paper instead of our belongings and then charging us for excess volume.
We complained, but of course, our coordinator was suddenly completely unavailable and management was uninterested. The whole situation fills both of us with rage when we have to think about it. We still have an entire storage room full of paper.
Avoid Abel's.
3 Aug 2017
Tony Martin
9.5
Abels Moving Services
Great service, punctual and polite. Very careful and conscientious.
Abels Moving Services
Moved the content of my apartment from Cyprus to the UK. Abels were Very professional. My belongings were packed with care and arrived quickly and safely to my new residence.
1 May 2017
Alexander Smith
3
Abels Moving Services
The moving industry is certainly caught behind the times. Pricing, communication and accuracy is loose and always required correcting, chasing up or reminding. Our things were collected in February and weren't delivered to our destination until May. Now we are dealing with two items that were mistakenly left behind in the uk. It is now the 1st May and no promise of final delivery yet. A number of boxes that arrived were smashed in. We could go on but it really isn't worth the effort. The only two people worth their salt were the two who did the collection but they couldn't stop telling my wife and I that they were leaving the company because of the way they were treated. We just want it all over and done with really.
6 Mar 2017
Sheila Doherty
9
Abels Moving Services
Very satisfied with the friendly and efficient service and communication.
7 Jan 2017
Anne Norton
10
Abels Moving Services
Thoroughly efficient, helpful, priced reasonably, courteous staff, prompt ... completely recommend.
Abels Moving Services
Abels are true professionals - careful, efficient and polite. They communicated well and consistently throughout my partial load move. Their price was also very competitive. Based on my experience, I would definitely contact them again for future moves.
7 Nov 2016
Henry Martin
9.5
Abels Moving Services
Very good. Very fast.
8 Sep 2016
jessica morrin
10
Abels Moving Services
I moved with AIM, a subsidiary of Abels. Throughout the whole process the communication was excellent. As soon as my move was confirmed I was given a contact (Paula) who was coordinating my move. She was brilliant-she liaised with me throughout, was extremely patient and helpful and made a very chaotic time much easier. Upon delivery the men were extremely helpful and communicative and I couldn't speak highly enough of the whole team. My belongings were well looked after, collected and delivered promptly and securely, and for an extremely competitive price- I can well recommended. Thank you!
24 Apr 2016
Leblanc Baptiste
10
Abels Moving Services
perfect !
4 Apr 2016
Belinda Walker-Garba
10
Abels Moving Services
Very friendly people, perfect service!
20 Mar 2016
Evan hogan
10
Abels Moving Services
i am moving to find work
4 Mar 2016
Michael MacLennan
10
Abels Moving Services
Moved a small bedroom's worth of my stuff from London to Salzburg. Provided a competitive price, were polite and hassle-free for both collection and delivery, and delivered in good time – in fact a day before expected. Very happy with the service.
30 Jan 2016
nate barretta
1
Abels Moving Services
Not good.
22 Nov 2015
Sharon Robinson
10
Abels Moving Services
Great items picked up guys very professional & delivered no problem all items very well packed & secured & nothing was missing.